TProfile is continuing to grow its offering amongst the trade. CEO Tony Evans gives the lowdown on what its systems can do for the industry…
Question: What types of travel businesses use TProfile?
Tony: TProfile works across the entire industry. We have businesses such as Hays Travel and dnata brands using our system for their quotes and documentation from both a B2B and B2C perspective. We then have homeworkers and single retail branches with individual licences, allowing them to compete with larger agencies through professional presentation and access to extensive products. Whatever your agency size, we can adapt to suit.
Question: How quickly can agents create professional quotes using TProfile?
Tony: The system integrates with a number of suppliers including G Adventures, Wendy Wu Tours and Travelsphere, allowing you to search, select products, and automatically include imagery, and descriptions in your branded quote with your own call-to-actions. We also integrate with a number of bedbanks which gives the user the ability to tailor make their own quotes. A quote can be created as quickly as a 15 seconds to 2 minutes for a highly complex quote
Question: What impact does TProfile have on conversion rates?
Tony: TProfile significantly boosts conversion rates, with recent trials showing a 45% conversion rate compared to standard quoting methods. This improvement stems from ease of using the tools and the customer experience. Every quote includes imagery based on the itinerary, destination content, and AI-powered Q&A functionality so customers can ask specific questions about attractions directly within the quote.
Question: Can TProfile help with selling new markets and unfamiliar destinations?
Tony: Absolutely. TProfile opens new markets up for agents by making it easy to quote destinations you’re not comfortable with. With TProfile, you’ve got access to a wide range of products such as tours and itineraries to pull in. For example, you may not be comfortable with selling South America market, but it will provide you with a range of suggested products and tours, and then AI search will allow you to refine that and personalise for the customer.
Question: How does TProfile handle complex bookings like cruises?
Tony: TProfile integrates 70,000 cruise options daily. Whether it’s a river cruise or a 21-night ocean voyage, you simply search, select the cabin, and create the quote. For complex trips, start with a blank quote and add components from 800,000+ hotels, flights, transfers, and attractions. The platform handles everything from simple packages to intricate multi-component journeys.
Question: Can I reuse quotes for marketing purposes?
Tony: Yes, every quote becomes a reusable asset. Quotes are searchable within the system and can be repurposed for different customers. You can transform them into social media posts, website content, or marketing campaigns directly from the platform by removing personal data. This creates a library of sellable products for promotion across multiple channels, maximising the value of each quote created.
What agents say about using TProfile
“TProfile elevated our quotes and efficiency from day one.
The team are always extremely supportive and ensure we’re always getting the most from the system. I’ve been impressed with their dedication to innovation – they consistently roll out features and enhancements. The system is refreshingly user-friendly and has transformed how we operate as a business.” Vicky Samwell, Buckenham Oyster Travel
“TProfile has become an essential part of how I run my travel business every single day, particularly when it comes to quoting cruise holidays. As someone who specialises in cruise and stay itineraries, I’ve found that the platform allows me to present quotes in a beautifully professional and polished way – something my clients consistently rave about. I’ve seen a noticeable uplift in conversions for luxury cruise and stay packages, and I firmly believe the way the quotes are delivered plays a huge part in that. It’s not just a quoting tool, it’s become a crucial part of the experience that I offer my clients, and it reinforces the quality and care that goes into every holiday I plan.” Gemma Outram, Not Just Travel
“Since implementing TProfile at Oasis, the difference has been remarkable. The system is incredibly user-friendly and creating high-quality, visually stunning quotes is now a seamless process. The rich visuals and interactive content have certainly increased client engagement and helped us secure more bookings.” Scott McCabe, Oasis Travel
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