New to travel? Apprentice? Just starting out?
This award will shine a spotlight on rising stars who are new to the industry but already making a big impact through enthusiasm, innovation, and dedication to clients. Open to travel agents with less than two years’ experience, including apprentices who are building their career in travel.
Tips: Highlight your journey so far, your fresh approach, and early successes. Show your enthusiasm for learning and building a career in travel.
Awarded to the individual who demonstrates inspiring leadership, motivating and supporting their team to achieve success, deliver excellence, and thrive together.
Tips: Provide examples of how you’ve motivated, mentored, or inspired your team. Talk about results achieved together and how your leadership made a difference.
Celebrating a standout travel agency branch that combines excellent customer service, strong local presence, and outstanding sales performance on the high street.
Tips: Focus on your branch’s achievements — from customer service to sales performance and community presence. Share what makes your agency stand out locally.
Recognising the agent who showcases exceptional flair in designing bespoke, high-end travel experiences, offering exclusivity, personalisation, and premium service at every touchpoint.Tips: Show your flair for crafting bespoke, high-end itineraries. Detail how you add exclusivity, luxury, and unique touches that elevate the client experience.
Celebrating an agent with expertise in handling groups of all sizes, from family reunions to corporate incentives, delivering flawless organisation and creative travel solutions.Tips: Demonstrate your ability to manage group bookings, from logistics to personal touches. Share examples of how you’ve kept large groups happy and stress-free.
Honouring the agent who goes the extra mile in curating dream weddings and romantic escapes, turning once-in-a-lifetime occasions into seamless, memorable experiences.
Tips: Tell us how you’ve created unforgettable romantic experiences. Highlight your ability to manage complex logistics while delivering a seamless and magical trip.
Awarded to the agent who excels in creating unforgettable touring, experiential, and adventure travel journeys — from cultural discovery to active exploration — tailored to client needs.
Tips: Showcase your knowledge of cultural tours, adventure trips, or experiential travel. Use examples of trips where you delivered immersive and memorable adventures.
Recognising the best in independent or home-based agents who build strong client relationships, grow their business, and deliver remarkable service outside of a traditional agency setting.
Tips: Focus on how you’ve built your business from home, balancing flexibility with professionalism. Share how you stay connected to clients and build trust remotely.
Celebrating the agent who demonstrates exceptional knowledge and passion for cruising, delivering outstanding itineraries, customer care, and sales success across ocean, river, or expedition cruises.
Tips: Highlight your cruise expertise, partnerships with cruise lines, ship visits, training, events and examples of itineraries that wowed clients. Mention any sales growth or unique cruise experiences you’ve created.
1) What sets you apart from other travel agents, and why do you believe you deserve to be recognised as the best in the region?(Required)
Share what makes you unique — whether it’s your specialist knowledge, customer service, creativity, or results. Provide examples that highlight your strengths and why clients choose you over others. (Max 300 words)
1) What sets you apart from other highstreet travel agencies, and why do you believe you deserve to be recognised as the best in the region?(Required)
Share what makes your agency unique — whether it’s your specialist knowledge, customer service, creativity, or results. Provide examples that highlight your strengths and why clients choose you over others. (Max 300 words)
2) Can you share a specific example of how your agency went above and beyond to deliver outstanding service or create a memorable travel experience for a client?
Give a real story that shows your commitment. Focus on the challenge, what you did differently, and the impact it had on your client (e.g. glowing feedback, repeat business, referrals). (Max 300 words)
2) Can you share a specific example of how you went above and beyond to deliver outstanding service or create a memorable travel experience for a client?
Give a real story that shows your commitment. Focus on the challenge, what you did differently, and the impact it had on your client (e.g. glowing feedback, repeat business, referrals). (Max 300 words)
3) How have you adapted, innovated, or shown resilience in response to challenges within the travel industry in the past year?(Required)
Reflect on challenges such as market changes, global events, or client needs. Explain how you responded creatively, adapted your business, or supported your clients during difficult times. (Max 300 words)
3) How have your highstreet agency adapted, innovated, or shown resilience in response to challenges within the travel industry in the past year?(Required)
Reflect on challenges such as market changes, global events, or client needs. Explain how you responded creatively, adapted your business, or supported your clients during difficult times. (Max 300 words)
4) In what ways have you made a positive impact on your clients, community, or the wider travel industry?(Required)
This could include customer loyalty, community involvement, sustainability efforts, or industry contributions. Be specific and highlight the outcomes of your work. (Max 300 words)
4) In what ways has you highstreet agency made a positive impact on your clients, community, or the wider travel industry?(Required)
This could include customer loyalty, community involvement, sustainability efforts, or industry contributions. Be specific and highlight the outcomes of your work. (Max 300 words)
5) Looking ahead, how do you plan to continue delivering excellence and contributing to the future of the travel industry?(Required)
(Max 300 words)
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